Burnout is a hot topic in today's workplace, given its high costs for both employees and organizations. what causes this problem? and what can be done about it?. The maslach burnout inventory manual. a study on emotion-labor based emotion burnout by video, questionnaires and structural equation model as measured by the maslach burnout inventory. The most well-studied measurement of burnout in the literature is the maslach burnout inventory. maslach and her colleague jackson first identified the construct "burnout" in the 1970s, and developed a measure that weighs the effects of emotional exhaustion and reduced sense of personal accomplishment. [3].
